Person Specification

Qualifications

Essential

• Qualified Nursing Associate or Healthcare Assistant willing to undertake Nursing Associate Training
• Evidence of personal development in previous employment
• NMC PIN / or willing to undertake relevant training to obtain PIN
• Numeracy and Literacy skills required to keep accurate records

Desirable

• Care certificate or equivalent

Experience

Essential

• Previous experience working in a health or social care setting
• Experience of liaising with other agencies

Desirable

• Experience of working within a mental health community team

Skills and Knowledge

Essential

• Able to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary.
• Speaking face to face but also by telephone, you will communicate with the multi-disciplinary team, update others in the team and use handover effectively.
• Able to maintain accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies.
• Able to work as part of a team
• Able to work on own initiative
• Ability to communicate in a variety of settings with patients of varying levels of understanding
• Able to deal with sensitive issues with tact and diplomacy
• Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting
• Willingness to undertake further training in areas such as phlebotomy and ECG
• Able to maintain electronic patient records.
• Good working ability to use Microsoft Word and Excel
• You are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England.
• Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan.
• Able to work on your own but follow the directions of care plans and registered staff
• Accept responsibility for decisions/actions and recognize the limits of your role.
• Obtain consent and understand how the Mental Capacity Act impacts on your work and the people you are working with, problems and their carers

Desirable

• Honest, trustworthy and reliable
• An understanding and positive regard for the needs and rights of people with mental health
• Ability to manage stress and work under pressure

Caring skills

Essential

• You are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England.
• Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan.
• Able to work on your own but follow the directions of care plans and registered staff.
• Accept responsibility for decisions/actions and recognize the limits of your role.
• Obtain consent and understand how the Mental Capacity Act impacts on your work and the people you are working with.

Desirable

• Experience carrying an individual caseload

Attitudes, aptitudes, and personal characteristics

Desirable

• Willingness to learn and develop; recognises the need for flexibility
• Able to work well within a multi-disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 24 August 2026