Job Title: Health Care Support Worker
Agency: Public Health Wales
Location: Cardiff, United Kingdom, Wales
Salary/Rate: 28,819 – 31,626 £ / Year
Job Summary
There are two exciting vacancy opportunities to join our busy North Wales team based either in Bangor or Wrexham as Healthcare Support Workers (Retinal Photographer), directly delivering screening clinics to participants primarily in the area. The ability to travel between sites is essential for this role to transport equipment in Diabetic Eye Screening vehicles.
We are seeking enthusiastic and committed individuals to join our team and train as retinal screeners.
If you are…
Experienced in a patient or customer-facing role in a Health or Social Care setting,
Passionate about providing high-quality, patient-centred care,
Dedicated to continuous service improvement,
Committed to attaining a retinal screening Diploma,
…and hold a full UK driving licence, we would love to hear from you!
Main duties of the job
Key Responsibilities:
- Guide participants through screening appointments, ensuring accurate record-keeping.
- Administer eye drops and accurately check pupil dilation within specified timeframes.
- Capture high-quality digital images of the retina using specialised cameras.
- Strictly adhere to DESW protocols and standard operating procedures.
- Drive the Trust’s Light Goods Vehicle to clinic venues primarily across North Wales and occasionally other regions within Wales.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Qualifications
Essential
- GCSE (English Language and Mathematics are desirable) or HND or Level 2 NVQ (literacy and numeracy desirable) or equivalent education in a relevant Healthcare subject or photography, or relevant equivalent experience.
- Commitment to continuous learning/evidence of CPD
- A good standard of general education
Desirable
- Diploma in Health Screening
- Professional qualification – medical photography
Experience & Knowledge
Essential
- Health or social care experience
- Multi-disciplinary team working
- Direct patient contact / customer-facing role
- Understanding of the importance of following processes/guidelines
- Interest in photography and/or screening services
Desirable
- Practical photography
- Ophthalmology experience
- Experience of quality systems and processes.
- Understanding of diabetic eye disease
- Anatomy of the eye
- Understanding of diabetes
Skills and Attributes
Essential
- Team Worker
- Computer literate – esp Windows packages
- Ability to work under pressure
- Good level of manual dexterity
- Ability to work methodically and demonstrate good attention to detail.
- Sympathetic attitude towards patients
- Good communication skills
- Responsible attitude towards patient confidentiality
Desirable
- Awareness of manual handling guidelines
- Understanding of importing/exporting data via networks
Other
Essential
- Normal colour vision to complete assessments involving the use of software to review retina images in specific colours.
- Full driving licence essential as there will be a requirement to drive a light goods vehicle daily, provided by PHW Trust.
- Flexible approach to hours of work, Ability to travel throughout Wales with overnight stays
Desirable
- Experience in driving Light goods vehicles (LGV)
- Welsh language speaker
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 06 May 2026
How to Apply;
Interested and qualified candidates should:
Click here to apply online for this job
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