Person Specification

Qualifications

Essential

• Degree or equivalent experience in a relevant field (informatics, digital health, engineering, computer science, data/automation)
• Experience in leading and managing improvement projects in NHS research or social care setting
• Evidence of continuing professional development in automation / AI (e.g. Microsoft 365 Copilot, Power Platform, data integration, prompt / agent design)
• Experience in leading and managing improvement projects in NHS research or social care setting

Desirable

• Postgraduate degree or experience
• Project management qualification or experience
• Microsoft certifications (Power Platform, Azure, Security / Compliance), Lean / Six Sigma, PRINCE2 / Agile
• Good Clinical Practice

Experience

Essential

• Experience of delivering automation or AI-assisted workflows in complex organisations, with measurable operational impact
• Experience of using Microsoft Copilot / 365 environment, Power Automate / Apps, SharePoint, Outlook / Teams
• Demonstrable success in delivering change and implementing performance improvement
• Experience of putting into practice strategy and associated plans for a specific programme of change
• Excellent communication skills, including negotiation, with proven ability to liaise and lead change within a multidisciplinary team environment
• Experience of building relationships with internal and external stakeholders in a strategic manner
• Experience of research delivery within a complex and dynamic research infrastructure
• Experience of problem solving
• Experience of working across boundaries

Desirable

• Experience within a scientific, healthcare or clinical research regulated environment
• Experience working with research governance processes and support departments (capacity/feasibility, contracts, pharmacy, imaging)
• Familiarity with Cobblestone or similar CLM, and finance data/reporting (Oracle Fusion / Edge Financials)

Knowledge

Essential

• Demonstrable knowledge of automation design, system patterns, systems integration, data governance, security controls, access management and solution assurance
• Principles of prompt engineering and agent orchestration; appreciation of grounding data, hallucination mitigation, and human-in-the-loop controls
• Demonstrable high level of understanding and working practice of the processes, regulations and codes of practice (ethics / GCP / MHRA), that underpin clinical research delivery
• Knowledge of NHS Information Governance, data protection, and digital clinical safety basics in research contexts
• Strong understanding of CUH Research and Development Finance Infrastructure
• Knowledge of CUH finance platforms used for clinical research billing and invoicing

Desirable

• Basics of SQL / Excel Power Query / Python for data transformation; APIs / exports for low code integrations

Skills

Essential

• Ability to translate service problems into automation opportunities with clear acceptance criteria and benefits
• Proven Leadership skills at a senior level, including in the management of change
• Proven ability in managing operational change while developing and maintaining high standards of quality
• Ability to analyse and interpret complex information and to make judgments regarding complex research/management issues
• Ability to coordinate others to deliver outputs
• Able to develop and implement strong documentation – SOPs, policy, guidelines, training and projects from initiation to completion
• Proven ability to deal with changing priorities and differing situations, being able to build consensus and drive adoption
• Proven organisational skills and ability to plan ahead, set priorities and work to deadlines
• Ability to build and maintain relationships and networks relevant to the work remit with excellent written and verbal communication for non-technical audiences
• Demonstrable commitment to improving service efficiency transformation, staff experience and research delivery through responsible innovation
• Ability to work under pressure balancing conflicting workloads
• Ability to work independently with initiative and maintain confidentiality

Desirable

• Ability to negotiate effectively, be persuasive and maintain integrity in sometimes contentious or challenging situations

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
• -Inclusive leadership, willingness to work together with partner sites and flexibility to meet programme deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 22 July 2026