Job Title: Endoscopy Access Coordinator
Agency: London North West University Healthcare NHS Trust
Location: London, United Kingdom
Salary/Rate: 33,262 – 36,027 £ / Year

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Job Summary

The role of the Endoscopy Access Coordinator will provide day-to-day operational management of the reception administration team and ensure there is adequate cover for each reception area and service. The supervisor is expected to coordinate the rota, cover annual leave, and off-sick duties.

The post holder will support the Service Managers in delivering the Trust’s key performance targets for the Endoscopy Department through effective and flexible use of physical resources. The post holder is expected to ensure that all duties are carried out in a timely fashion and to a high professional standard whilst delivering a friendly, patient-centred service.

This role also entails providing support to the pre-assessment and endoscopy administration and clinical staff. The post holder will be expected to utilise designated operational practices within the specified endoscopy reporting systems/ Cerner, etc.

It is expected that the post holder is highly computer literate, highly experienced within the hospital administrative setting, with knowledge and evidence of medical terminology, and educated to a level required to perform the role or equivalent experience.

Main duties of the job

• Liaise with the endoscopy department and pre-assessment team to ensure that GA / appointments are booked.
• Actively monitor outcomes post procedures and ensure patients are correctly completed.
• Be responsible for “on-the-floor” activities and available to assist the team when necessary.
• Oversee preparation for the next day’s admission, patient/subject notes retrieval, prepare documents for nursing staff, and tracking of patients’ progress within the pre-assessment pathway.
• Support the team and uphold departmental and Trust Policies.
• Regularly monitor the well-being of team members.
• Be fully versed in all systems used by the team and able to troubleshoot any issues.
• Support the provision of general and basic advice to patient/subject queries and refer clinical-related queries to Nurses/relevant staff.
• Arrange regular meetings to discuss the service needs.
• Regularly communicate with a wide range of stakeholders such as patients, carers, GPs, clinicians, nursing staff, colleagues from different specialties, and other professionals on a range of matters. This communication could be verbal, telephonic, MS Teams, written, or electronic.
• Communicate in a consistent manner and in keeping with Trust policies and procedures, ensuring a positive image of the service is always maintained.
• Any other requests to support the needs of the service.
• Oversee booking of private patients.

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!