The post-holder is responsible for assisting in the provision of the Mortuary service Trust-wide; there are three mortuaries within the Trust, located at Northwick Park, Ealing, and Central Middlesex Hospitals. Work in this area requires frequent exposure to highly distressing and emotive situations in addition to periods of intense physical activity, with the need to maintain concentration for long periods.

The post-holder will ensure that resources are used optimally and that documentation and records are created accurately and kept appropriately, and will carry out duties to support the efficient running of the mortuaries. There will be a rotation of duties with the mortuary staff across all sites according to operational requirements. To ensure that the deceased and their relatives are treated at all times with dignity and respect, and perform a broad range of technical work activities, ensuring provision of an efficient service that is in accordance with Trust, Coroner’s, and Department of Health regulations and requirements.

Main duties of the job

Key responsibilities

Professional responsibility

Manage and operate the mortuary service at LNWH NHS Trust, ensuring its efficient functioning. Demonstrate initiative, sound judgment, and timely decision-making to support the seamless operation of the mortuary service. Previous significant experience in a mortuary setting is necessary but appropriate training will be offered (depending on experience) as this role is developmental in nature.

Communication

To attend meetings as and when necessary to represent the department and provide specialist advice and information. Provide support and communicate to Pathology service manager and GM.

Key working relationships

To establish and maintain good working relationships with staff within the Trust, the Coroner’s Office, funeral directors, Police, and members of the public.

Management

Mortuary Service Manager Band Cross-site Pathology Service Manager Band 7Mortuary Technician Band 6 Cross-site Mortuary Technician Band 5 Cross-site Mortuary Assistant Band TBC Cross-site Pathology General Manager Band 8c.

Training

Previous experience in a mortuary setting is necessary, and appropriate training will be offered, as this role is developmental in nature, depending on experience.

Information management

Must work in line with Governance and data protection protocols and ensure confidentiality is always maintained at all times.