Job Title: Salesforce Marketing Cloud Specialist
Employer: Mojo Mortgages
Job Type: Remote
Location: United Kingdom
Salary/Rate: £45k – £55k / year
UK Visa Sponsorship: Not Available

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Description

• Manage customer databases and implement automated marketing campaigns using Salesforce Marketing Cloud.

• Develop personalised, dynamic marketing campaigns across multiple customer touchpoints using AMPscript.

• Identify and implement improvements in user experience, data quality and process automation.

• Conduct platform health checks, testing, reporting and performance monitoring.

• Analyse data to develop hypotheses and recommend improvements to the Salesforce/CRM roadmap.

• Collaborate with stakeholders to identify business needs and agree on suitable technical solutions.

• Maintain consistent processes, technical documentation and operational standards.

• Support management information (MI) reporting through performance analysis and process-flow insights.

• Use Salesforce to empower sales and customer success teams to deliver excellent customer service.

• Manage Salesforce Marketing Cloud configuration and setup.

• Contribute to operational improvements, user training and ongoing development.

Responsibilities

• Administer customer databases and maintain data integrity across marketing systems.

• Build and optimise automated, personalised campaigns using AMPscript and Salesforce Marketing Cloud.

• Configure and manage Email Studio, Automation Studio, Mobile Studio, Journey Builder and Content Builder.

• Develop and execute platform tests, health reports and performance analyses.

• Use SQL, APIs and other technical tools to investigate data and resolve issues.

• Translate business requirements into clear technical specifications and actionable solutions.

• Recommend improvements to CRM functionality, marketing processes and customer experience.

• Manage assigned projects independently, ensuring timely delivery and accurate documentation.

• Collaborate with stakeholders to gather requirements, communicate findings and agree on priorities.

• Support sales and customer success teams through effective CRM tools and processes.

• Provide end-user training, constructive feedback and technical guidance.

• Identify opportunities for continuous improvement and automation.

Requirements

• Demonstrable experience working with Salesforce Marketing Cloud.

• Strong foundational knowledge of HTML and AMPscript.

• Data analysis skills, including SQL and API knowledge.

• Ability to interpret complex data, develop evidence-based hypotheses and recommend practical solutions.

• Experience managing Salesforce Marketing Cloud configuration and delivering projects from start to finish.

• Practical knowledge of Email Studio, Automation Studio, Mobile Studio, Journey Builder and Content Builder.

• Ability to work independently, prioritise tasks and manage workloads effectively.

• Experience writing, interpreting and reviewing technical specifications and business requirements.

• Familiarity with Linear, Notion or equivalent project management and documentation tools.

• Strong stakeholder management, communication and collaboration skills.

• Proactive approach to ownership, accountability and continuous improvement.

• Ability to prepare effectively for meetings, listen actively and explain technical reasoning clearly.

• Commitment to maintaining accurate documentation and following established processes.

Benefits

• Fully remote working arrangement.

• Opportunity to work from anywhere in the world for up to 22 days per year.

• 25 days of annual leave plus bank holidays, increasing to 28 days with length of service.

• Company-sponsored social events.

• Aviva pension scheme with employer matching contributions of up to 5%.

• Sick pay and sick pay insurance.

• Employee wellness programme through Able Futures.

• Critical illness cover and subsidised private medical insurance.

• Death-in-service insurance.

• Enhanced maternity, primary adoption, paternity and secondary adoption pay.

• Compassionate leave.

• Long-service awards worth up to £5,000.

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!