UK Remote Job – Higher Clerical Assistant at CRA Group

Jobs

Job Title: Higher Clerical Assistant
Company: CRA Group
Location: United Kingdom
Salary/Rate: £132 / year

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Description

Table of Contents

  • Provide administrative and financial support to Adult Social Services
  • Support administration of financial and business support systems
  • Set up, maintain, and amend payments to care providers
  • Set up, maintain, and amend service user charges and billing arrangements
  • Monitor income and expenditure relating to care services
  • Support debt recovery processes where required
  • Prepare and issue contracts and contract variations to service providers
  • Complete checks on financial assessments and reassessments
  • Answer incoming calls and emails from service users, providers, and stakeholders
  • Respond to queries from Case Managers and service users
  • Maintain and update databases and computerised record systems
  • Produce standard letters and correspondence
  • Maintain spreadsheets and financial records
  • Liaise with providers, agencies, and partner organisations
  • Produce statistical and performance information as required
  • Support training and development activities within the team
  • Ensure compliance with safeguarding, equality, health and safety, and data protection requirements

Requirements

  • Previous Administrative or Clerical experience
  • Experience working with financial information and records
  • Experience maintaining spreadsheets and databases
  • Experience processing payments, invoices, or financial transactions
  • Experience working in a customer service environment
  • Experience handling telephone and email enquiries
  • Experience working in a busy office environment
  • Strong data entry and record management experience
  • Experience using Microsoft Word and Excel
  • Good attention to detail and accuracy
  • Ability to work effectively as part of a team
  • Good standard of education, including literacy and numeracy skills
  • Strong Microsoft Word and Excel skills
  • Right to Work in the UK
  • 37 hours per week availability

Benefits

  • Fully remote role
  • Bi-weekly payment schedule

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

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