Description

• Job title: Business Analyst

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• Employer: East Coast Community Healthcare CIC (ECCH)

• Location: Lowestoft, East of England, UK

• Salary: Advertised at around £39,959–£48,117 per annum (Band 6).

• Employment type: Fixed-term, full-time contract (12 months).

• Work arrangement: Hybrid – a combination of working from home and attending office or community sites as required.

Job overview:

• Join the Business Intelligence team at East Coast Community Healthcare CIC, working closely with the Digital Health team to support business analysis across digital transformation projects and organisational services.

• Analyse business requirements, assess existing processes and recommend improvements that support better service delivery, operational efficiency and decision-making.

• Work with stakeholders across the organisation to identify business needs, develop solutions and evaluate the impact of proposed changes.

• Support reporting and data analysis activities, particularly those involving SystmOne, financial information, patient-level information costing systems (PLICS) and benchmarking.

• Contribute to the development of improved business processes, reporting systems and performance measurement across the organisation.

Responsibilities

• Lead business analysis activities across assigned projects and organisational initiatives.

• Engage stakeholders to understand business objectives, identify requirements and recommend suitable solutions.

• Analyse existing business processes and develop models of proposed or improved processes.

• Prepare impact assessments to evaluate proposed changes and determine the actions required.

• Investigate operational challenges and identify opportunities to improve processes and service delivery.

• Extract, analyse and report information from SystmOne and other relevant systems.

• Support PLICS reporting, benchmarking exercises, data surveys, audits and discrepancy checks.

• Assist with monthly reporting that combines electronic patient record (EPR) and finance data.

• Develop performance indicators and measurements to assess the benefits of projects and improvement initiatives.

• Support continuous service improvement activities, including the application of Statistical Process Control (SPC).

• Prepare project documentation, reports and other specialist information for relevant stakeholders.

• Monitor the effectiveness of implemented changes and recommend further improvements where necessary.

• Build strong working relationships with colleagues, service leads and external stakeholders.

• Present findings, communicate recommendations and encourage the adoption of effective business analysis practices.

Requirements

• Postgraduate-level qualification or equivalent professional experience.

• Recognised professional qualification in Business Analysis, such as the BCS International Diploma in Business Analysis, or equivalent experience.

• Project management qualification, such as PRINCE2 Practitioner, or equivalent experience.

• Knowledge of healthcare terminology, NHS services and information requirements.

• Experience conducting business analysis, facilitating stakeholder discussions and gathering requirements.

• Experience analysing business processes and managing organisational, financial, technological and operational changes.

• Ability to define, document and deliver projects independently or as part of a small team.

• Experience in business process testing, including preparing test scenarios and reporting outcomes.

• Knowledge of business modelling techniques and standards such as UML and BPMN.

• Experience in stakeholder management, negotiation and implementing organisational changes.

• Good knowledge of Microsoft Office 365 applications.

• Strong analytical, problem-solving, communication and presentation skills.

• Ability to manage workloads, prioritise tasks and lead assigned projects independently.

• Excellent organisational skills, attention to detail and the ability to meet agreed objectives.

• Ability to coach and mentor colleagues and resolve workplace challenges.

• Flexibility to work across different sites and travel within the community when required.

Desirable skills and experience:

• Experience with SystmOne configuration or reporting, preferably with relevant TPP training.

• Knowledge of Power BI, SQL reporting and database systems.

• Experience in data warehouse design and information analysis.

• Knowledge of NHS clinical coding.

• Understanding of artificial intelligence and predictive analytics.

• Experience developing reports and analysing complex datasets.

Benefits

• Employment under NHS terms and conditions.

• Flexible working arrangements.

• Hybrid working opportunities, including working from home.

• Opportunity to become a shareholder in the organisation and have a say in how the social enterprise is managed.

• Access to employee benefits offered by East Coast Community Healthcare CIC.

• Opportunities for professional development and further training.

• Opportunity to contribute to digital transformation and improvements in community healthcare services.

• Collaborative working environment with opportunities to engage with different healthcare and business teams.

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!