Job Title: Participation and Co-production Facilitator
Agency: Norfolk & Suffolk Foundation NHS Trust
Location: Norfolk, Norwich, United Kingdom
Salary/Rate: 39,959 to 48,117 £ / Year

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Job summary

The post holder will act as a Participation and Co-production Facilitator assigned specifically to the EPR Programme, working in partnership with programme leadership and clinical services to ensure that the voices of people with lived experience are embedded across all aspects of programme design, planning, delivery and implementation.

They will support the programme to develop and facilitate meaningful involvement activities so that service users, carers, families and communities can influence decisions that affect the development of the new EPR system and the wider transformation it enables. While all facilitators hold shared responsibility for promoting and supporting participation, this post will lead thematically on participation within the EPR Programme, ensuring co-production principles, inclusive engagement practices and lived-experience insights shape programme outcomes.

The role exists to ensure meaningful and impactful participation in line with NHS England’s Working in Partnership with People and Communities guidance and will bring strong leadership around co-production to improve service user and carer experience throughout the programme lifecycle.

Main duties of the job

The post holder will work strategically from within the Participation Team alongside being assigned as a partner to a Locality Directorate. The post holder will need to develop relationships with a wide range of stakeholders. They will have an important role in the local delivery of the Trust’s Service User and Carer Involvement Strategy and related Strategic Plans and Action Plans, including encouraging Trust membership and volunteering.

Participation Facilitators support the development of a culture that is socially inclusive and that values participation and diversity. This includes supporting and maintaining effective communication and contributing to improving staff understanding of the importance of participation and co-production, including staff and service user training.Each Facilitator will lead on one or more thematic areas, which may include:

• Co-production (including Trust-wide transformation programmes)- Volunteering- Peer Support- Children, Families and Young People

The Participation Facilitator will have responsibility for providing support and encouragement to people getting involved in ways to suit the situation; this could be by supporting services to host and facilitate working together groups and forums and by providing support where required to amplify voices into the correct spaces, whilst acting as an advocate for participation and co-production within the Trust and with other external agencies, etc.

Person Specification

Qualifications

Essential

• Educated to degree level in a relevant subject (e.g. health, social care, psychology, social sciences) or equivalent level of knowledge and experience.
• Evidence of ongoing professional development.

Desirable

• Basic Teaching qualification or equivalent.
• Postgraduate qualification or equivalent in a related subject

Experience

Essential

• Experience of dealing with conflict and effective resolution.Working with service users and their families
• Providing participation-related peer support and mentoring to other professionals
• Delivering training

Desirable

• Personal lived experience of accessing mental health services and psychological distress and interventions that helped recovery OR experience of supporting someone within this situation.

Skils

Essential

• Flexibility in approach to role, readily adjusting to changing priorities and evolving organisational needs.
• Organised and methodical with the capability to manage multiple tasks efficiently and maintain accurate records.

Knowledge

Essential

• Knowledge of person-centred care, co-production, and the principles of mental health recovery.

Desirable

• Knowledge of inpatient and community services and pathways.

Other

Essential

• Able to travel across Trust sites and externally as required

Desirable

• Willingness to share own lived experience with others in a way appropriate to the situation.

Closing Date: 2 August 2026

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!