Job Title: Band 8a Service Development Manager
Employer: North London Partners Shared Service
Job Type: Full-time
Location: Enfield, United Kingdom
Salary/Rate: 63,665 to 70,887 £ / Year
UK Visa Sponsorship: Available

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Description

• Lead the management and development of the organisation’s award-winning Robotic Process Automation (RPA) services.

• Oversee the automation portfolio to ensure efficiency, resilience and achievement of performance targets.

• Manage a small team and coordinate operational services, technical teams, external clients and NHS partner organisations.

• Collaborate with DXC Technology to maintain existing automations and optimise emerging technologies, including AI.

• Identify and implement new automation opportunities across recruitment, payroll, medical workforce, occupational health and other service areas.

• Work with senior management and NHS partners to expand automation services, improve employee experience and reduce operational costs.

• Drive service innovation, continuous improvement and strategic customer relationship management.

Requirements

Essential

• Experience working in a complex corporate shared-service environment.

• Proven experience designing, developing and managing RPA solutions and delivery.

• Significant experience leading and implementing service changes and improvements.

• Project management qualification or demonstrable knowledge and experience of project management principles.

• Specialist knowledge and experience in NHS recruitment, occupational health, medical workforce, payroll, pensions and HR administration.

• Master’s degree or equivalent skills, knowledge and experience, with a strong record of achievement.

• Excellent interpersonal, communication and stakeholder-management skills.

• Experience managing relationships with stakeholders across multiple organisations.

Desirable

– Experience drafting and presenting business cases and customer proposals.

Benefits

• Visa sponsorship: Skilled Worker sponsorship applicants are welcome to apply and will be considered alongside other candidates.

• Contract: Fixed-term, 12-month maternity cover.

• Career opportunity: Lead service innovation and automation development in partnership with DXC Technology.

• Professional exposure: Work with senior management, NHS partner organisations and technical teams on automation and AI initiatives.

• Closing date: 3 November 2026.

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!