Job Title: Strategic Account Manager
Agency: Stack Exchange
Location: United Kingdom
Salary/Rate: Not Specified

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Description

• Own and grow a portfolio of strategic enterprise customers for Stack Internal
• Drive retention, renewals, and expansion
• Develop and execute account plans aligned with customer priorities
• Deepen adoption, expand use cases, and deliver measurable business value
• Build relationships with executive sponsors, technical leaders, and key stakeholders
• Identify, qualify, and close expansion opportunities across teams, business units, and geographies
• Meet or exceed revenue targets
• Partner with Professional Services, Solution Engineering, and Product to drive adoption and address retention and growth risks
• Lead commercial discussions and contract negotiations
• Maintain accurate renewal and expansion forecasts
• Help customers use Stack Internal as a trusted context layer for people, AI assistants, and agents
• Bring customer insights into account management playbooks and the product roadmap

Requirements

• 5+ years of enterprise SaaS sales or account management experience
• Track record of retaining and growing strategic customers at organizations with 10,000+ employees
• Demonstrated success owning complex enterprise relationships, leading renewals, and closing expansion opportunities while meeting or exceeding revenue targets
• Consultative, relationship-driven approach connecting customer priorities to measurable outcomes and long-term value
• Experience developing and executing strategic account plans and navigating complex buying processes
• Experience building relationships with executive sponsors, technical leaders, procurement, and other stakeholders
• Strong commercial judgment and negotiation skills
• Experience managing enterprise contracts and maintaining accurate revenue forecasts
• Excellent written and verbal communication skills
• Ability to earn credibility with C-level stakeholders and collaborate across Customer Success, Solutions Engineering, Product, and Legal
• Curiosity about enterprise AI, knowledge management, and developer workflows
• Ability to explain how trusted organizational context supports productivity and more reliable AI
• Initiative and adaptability to manage a portfolio independently and prioritize competing demands in a dynamic, remote environment
• Strong organizational skills and attention to detail
• Enthusiasm for Stack Overflow’s evolution and Stack Internal’s role as a trusted context layer

Benefits

• Competitive Base Salary
• Generous paid vacation
• Generous parental leave, family care leave, and unlimited sick days
• Industry-leading health benefits applicable per country of residence for all full-time employees
• Company-paid Life Insurance
• Home Internet stipend
• Professional allocation for growth and development
• One-time allowance to assist with home office setup
• Company-paid access to Calm, Prosus Academy and Overdrive

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!