Job Title: Product Specialist
Employer:ParentPay
Job Type: Remote
Location: United Kingdom
Salary/Rate: Not Specified
UK Visa Sponsorship: Available

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Description

• Lead the development and continuous improvement of SchoolHire’s digital products by defining a clear product vision, strategy and business objectives.

• Use customer feedback, market research, product data and industry trends to identify opportunities for product innovation.

• Understand the needs of schools, hirers and other users to develop solutions that improve their experience.

• Manage the product roadmap, ensuring development priorities align with customer needs and business goals.

• Work closely with engineering teams and internal stakeholders to deliver effective product improvements.

• Collaborate with ParentPay payment teams to improve payment processes and customer journeys.

• Support commercial teams with product information, positioning, marketing messages and product launches.

• Represent SchoolHire at industry events and trade exhibitions.

Responsibilities

• Define and communicate product vision, strategy and measurable objectives.

• Develop and maintain an outcome-focused product roadmap.

• Conduct customer research and market analysis to identify user challenges and product opportunities.

• Prioritise product features and improvements based on customer value and business impact.

• Work with engineering teams to assess technical requirements, scope projects and make development decisions.

• Establish product requirements, acceptance criteria and testing procedures.

• Coordinate product testing, release preparation and approval processes.

• Build relationships with internal teams, customers and external stakeholders.

• Collaborate with ParentPay teams to improve payment systems and processes.

• Provide Sales, Marketing, Customer Success and onboarding teams with product knowledge and launch support.

• Monitor product performance and use feedback and analytics to guide continuous improvements.

• Represent the company at trade shows, exhibitions and relevant industry events.

Requirements

• Previous experience in product management within a customer-focused digital product environment.

• Proven ability to develop product strategies, define product vision and manage roadmaps.

• Experience conducting customer research and using market insights and product analytics to guide decisions.

• Demonstrable experience delivering and improving digital products through testing, feedback and continuous iteration.

• Strong understanding of customer needs and the ability to translate them into practical product solutions.

• Excellent written and verbal communication skills.

• Ability to explain technical products and services in a clear and understandable manner.

• Strong organisational, planning and prioritisation skills.

• Ability to manage competing responsibilities and make informed decisions about product development priorities.

• Excellent collaboration and stakeholder management skills.

• Strategic and analytical thinking, with the ability to work independently in changing and uncertain environments.

• Experience in marketing activities and representing products at trade shows is desirable.

Benefits

• Opportunity to take ownership of product strategy, vision and development.

• Exposure to digital product innovation within the education and school-hiring sector.

• Opportunity to collaborate with ParentPay’s payment technology teams.

• Cross-functional working experience with engineering, sales, marketing and customer success professionals.

• Opportunity to influence product direction using customer feedback and market insights.

• Exposure to industry events, exhibitions and networking opportunities.

• Opportunity to contribute to the continuous improvement of digital services for schools, hirers and other users.

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!