Product Specialist 111 Digital Front End: Sponsorship Available
Job Title: Product Specialist 111 Digital Front End
Agency: Welsh Ambulance NHS Trust
Location: Denbighshire, United Kingdom, Wales
Salary/Rate: 58,379 – 65,723 £ / Year
Job Summary
Table of Contents
Provides strategic and operational leadership for the management, support, and development of specialist digital services within the 111 Digital Front End, acting as the senior product lead and escalation point while overseeing service performance, leading major project delivery and deployment, and shaping long-term development strategies in collaboration with architectural and programme leadership.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The post holder will lead the technical design, development and optimisation of the 111 Digital Front End, delivering scalable, high-performing digital and data engineering solutions. They will apply specialist expertise to shape system architecture, introduce new functionality, and ensure alignment with evolving user, service, and clinical requirements.
They will be accountable for the end-to-end delivery of complex development programmes, including requirements definition, build, testing, deployment, and continuous improvement. This includes resolving complex integration and technical challenges, often in areas without precedent, and ensuring solutions align with wider architecture, interoperability, and data standards.
The role will establish and maintain robust development, testing, and service management practices within an ITIL-aligned framework, ensuring reliable system performance and effective support models. Additionally, the post holder will provide technical leadership to Data Engineers and wider delivery teams, driving best practice and ensuring the capability to sustain and evolve the 111 Digital Front End.
How to Apply;
Interested and qualified candidates should:
Click here to apply online for this job