Person Specification

Arall

Essential

• Ability to travel within geographical area in a timely manner.

Gwerthoedd

Essential

• Ability to work independently as well as part of a team.
• Ability to prioritise competing demands.

Gall

Essential

• Excellent telephone and communication skills.
• Good time management and organisational skills.
• Must be able to drive as role requires post holder to drive private ambulance.
• Ability to demonstrate compassion and empathy when dealing with the deceased and their relatives.
• Good general literacy and numeracy skills.
• Ability to work as part of a team and on own initiative with minimum supervision.

Desirable

• Welsh language speaking/listening skills at Level 3 or above

Experience

Essential

• Experience of working in the care of the deceased.
• Proven record of excellent communication skills.

Desirable

• Proven record of working in the care of the deceased.
• Experience record of working with distressed and bereaved clients.

Knowledge

Essential

• Knowledge and understanding of death registration and statutory duties.
• Knowledge and understanding of Medical Examiners Office.
• Knowledge of the Human Tissue Authority (HTA) structures.
• Knowledge of customs of other faiths and ethnic groups surrounding death.

Qualifications

Essential

• NVQ Level 2 in Customer Service or possess equivalent qualification or demonstrate skills, knowledge and experience to equivalency.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).