Job Title: Junior Support Manager
Agency: 3 SIDED CUBE, Bournemouth BH2 5LP
Location: United Kingdom
Salary/Rate: Not Specified

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Job Description

Apply for UK  Visa Sponsorship  Jobs in 2026. Junior Support Manager hybrid opportunity with competitive salary, relocation assistance, flexible working, pension, training budget, and UK visa sponsorship.

Junior Support Manager Jobs in the UK with Visa Sponsorship 2026 | Hybrid Remote Opportunity

Coordinate carefully. Deliver with certainty.

We are 3 Sided Cube; we produce digital solutions that really matter, from life-saving first aid apps to platforms to help people stay connected and confront climate change. Behind every successful product is a support crew that keeps things moving, coordinates timelines, supports customers, and ensures our work continues to have a real-world impact.

We are seeking a Junior Support Manager to join our support team to help us offer high-quality, impactful products to our clients. Perhaps you’re new to project management, or you’ve already got some client-facing experience under your belt. Either way, this is a terrific opportunity to create a career in support, project coordination and digital delivery.

You’ll work directly with Support Managers and internal teams to help ensure the smooth running of client support initiatives, whilst strengthening your coordination and client management abilities from day one. At Cube, AI is baked into everything we do, so you’ll be using AI tools to automate things like comms and support analysis, so you can concentrate on the things AI can’t do: understanding client needs, making decisions around impact and priority, and developing trust via real care and attention. It’s about being a critical thinker, asking the correct questions, and helping teams serve customers they can believe in.

What You’ll Be Doing

As Junior Support Manager, you will:

• Support work coordination. Coordinate the continuing support of our digital goods.
• Task supervision.
• watching timelines
• Making sure work actually gets done.
• Supporting our clients: Assisting with client responses to enquiries and managing expectations, supporting client updates and documentation.
• Building relationships: Developing strong ties with clients to inspire trust and confidence.
• Communication of Results: Facilitating client communication; delivering regular updates on the status of the project and support activity, written and verbal.
• Project management: Helping to schedule and track support projects, set timelines, and provide essential information across teams.
• Internal collaboration: Working with Support Managers, developers and other teams to support delivery and capturing and sharing internal notes, feedback, and tasks.
• Monitoring and reporting: Supporting the maintenance of accurate logs of support activities and contributing to internal reporting on support performance and delivery.
• Early problem recognition: Learning to spot potential problems and raise them in a positive way before they become problems.

About You

You are organised, personable and determined to grow in Project Coordination and Client Support. You want to know what digital delivery is actually about!

Basics

• Support or Delivery experience: Experience in customer support, account management, operations, or similar client-facing jobs. Could include internships, placements or junior roles in project or support.
• Communication skills: Good at explaining things clearly, active listening and asking good questions.
• Well structured, with an eye for detail and the ability to track progress across many projects and objectives.
• Collaborative mindset: You love working closely with numerous teams and clients and are happy to offer intelligent contributions during team discussions.
• Comfortable with AI tools: Willing and curious to integrate AI tools into your workflow.
• Keen to learn, open to feedback and ask questions when things are not apparent, and always eager to progress in a fast-paced atmosphere.
• Reliable: You keep your word, deliver on time, and take responsibility for your work.
• Calm under pressure: You’re comfortable handling diverse needs and priorities, instinctively thinking ahead about what can go wrong, and aren’t hesitant to identify difficulties early.

Nice to Have

• Some prior experience in project management or support coordination (even at a junior level)
• Experience with products like Basecamp, Zendesk or other project management software
• Experience working in a digital agency, IT company or digital delivery environment.
• Understanding of client reporting and documentation
• Interest in digital products and real world problem solving

What We Provide

• Flexibility At Its Best – Hybrid/remote working, flexible hours, bank holidays and a £250 remote working budget
• Time to Recharge – 23 days holiday (plus 1 more day per year up to 28), with the possibility to buy more
• Company Pension Scheme – Salary sacrifice scheme up to 10% with Cube contribution up to 8%
• Work overseas – After your probation period you can ask to  work from abroad for up to 2 months per year
• Enhanced Parental Leave – 20 weeks full pay for maternity leave and up to 8 weeks for secondary carers
• Wellbeing Support – Unlimited access to OpenUp, Cycle to Work scheme, free eye checks and Company Friday lunch
• Giving Back 3 paid days to volunteer each year and a birthday charity giving
• Invest in Yourself – Up to £1000 pa to spend on training, books or conferences
• Relaxed pet-friendly office, awesome coffee, free parking & regular events. Vibrant Workspace
• Socials & Celebrations – Team activities, beach clean-ups, BBQs and our yearly Awards Ceremony.

DEI @ Cube

3 Sided Cube is an Equal Opportunities Employer. We appreciate diversity in all its forms and are committed to providing an inclusive atmosphere where everyone can bring their best. Please let us know if you need any reasonable revisions at any time during the recruitment process.

Salary: £25,000 per annum

Advantages

• Additional time off
• Leave of absence for bereavement
• Corporate events
• Pension scheme
• Cycle to Work Scheme
• Free or discounted food
• Better maternity leave
• Improved paternity leave
• Free or discounted transport
• Free Parking.
• Health and Wellbeing Program
• Paid volunteer time.
• Referral Program
• Assistance with relocation
• Sick days
• UK  visa sponsorship
• Work remotely from home

Work Location: Hybrid remote, Bournemouth BH2 5LP

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!