Job Title: Dual Diagnosis Support Worker (also referred to as Dual Diagnosis Recovery Worker).
Employer: Somerset NHS Foundation Trust.
Location: The Bridge, Glastonbury Road, Wells, Somerset, BA5 1TJ, United Kingdom. The role operates across community settings, including service users’ homes.
Job Sector: NHS, community mental health and substance misuse services.
Main Purpose: Support adults experiencing both mental health difficulties and substance use problems, helping them engage with services, manage risks and work towards recovery and independent living.
Work Environment: Community-based and multidisciplinary, involving collaboration with mental health professionals, substance misuse services and external partner agencies.
Visa Sponsorship: Applications from candidates who require Skilled Worker visa sponsorship are welcome and will be considered alongside other applications.
Responsibilities
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Provide regular practical and emotional support to adults experiencing co-existing mental health and substance use difficulties.
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Build and maintain trusting, therapeutic relationships with service users, particularly those at risk of disengaging from care.
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Manage an assigned caseload and maintain consistent contact through outreach and other engagement activities.
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Deliver structured, recovery-focused interventions, including motivational support and relapse-prevention planning.
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Help service users develop daily living skills, improve social inclusion and access appropriate community resources.
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Support coordination between mental health teams, drug and alcohol services and other partner organisations.
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Contribute to assessments, individualised care planning, implementation and reviews.
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Monitor changes in service users’ mental health and risk levels, identify early warning signs and escalate concerns appropriately.
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Follow safeguarding procedures, Trust policies and clinical governance requirements.
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Work alongside the Dual Diagnosis Clinical Lead, care coordinators and wider multidisciplinary teams.
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Maintain accurate clinical records and contribute to audits, service evaluations and reporting.
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Identify unmet needs and contribute to service development and improved care delivery.
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Undertake community visits, including visits to service users’ homes, sometimes working independently in challenging environments.
Requirements
Essential requirements
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Qualifications: A care-related HNC/HND or equivalent, such as NVQ Level 3, or Level 2 while working towards Level 3.
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Experience: At least 12 months’ experience working with people in the mental health or addictions sector.
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Specialist knowledge: Understanding of mental health issues and the policies underpinning clinical assessment and risk management.
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Communication: Excellent verbal and interpersonal communication skills.
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Organisation: Ability to prioritise tasks, plan workloads and manage time effectively.
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Driving: A valid driving licence and access to a car.
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DBS check: Willingness to undergo the required Disclosure and Barring Service criminal-record check.
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Professional approach: Ability to work collaboratively, manage competing demands and support people with complex needs.
Desirable requirements
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Additional care-related qualifications.
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Assistant Practitioner Level 5 qualification.
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Extensive experience supporting people with dual diagnosis or complex needs.
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Patience, resilience and an empathetic understanding of people experiencing mental health and substance use difficulties.
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Conflict-resolution skills and resilience when dealing with potentially verbally aggressive behaviour.
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Ability to work safely in challenging environments during home visits.
Benefits
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NHS pension scheme: Supports long-term retirement planning.
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Generous annual leave: Paid time off to support work-life balance.
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Flexible working options: Potential flexibility to accommodate personal commitments.
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Career development: Opportunities for professional learning and career progression.
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Blue Light Card: Access to discounts on shopping, dining, leisure and other eligible services.
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NHS-specific perks: Additional benefits for eligible NHS employees.
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Supportive, inclusive workplace: Opportunity to work within a multidisciplinary NHS team.
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Meaningful work: Help improve recovery, well-being and access to services for adults with complex needs.
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Potential Skilled Worker visa sponsorship: The advert explicitly welcomes applications from people who require sponsorship, although this does not guarantee that every applicant will qualify.
How to Apply;
Interested and qualified candidates should:
Click here to apply online for this job
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