Person Specification

Technical skills

Essential

• Able to lead the team in responding positively to change, working effectively under pressure, and dealing with changing or conflicting priorities.
• Develops internal policies, procedures, and services relating to the support and delivery of technical infrastructure and technology. Supports the communication and understanding of policies to the wider organisation to facilitate compliance.
• Able to engage and manage third-party suppliers in the delivery of operational IT services and incident resolution, ensuring they meet contractual obligations.
• Able to undertake complex audits of technical Infrastructure, record results, interpret them, and report outcomes accurately.

Desirable

• Able to write effective business cases which demonstrate value to the Trust achieved through investment in digital technology and technical infrastructure.
• Experience of working within IT for the NHS or wider healthcare community

Training and qualifications

Essential

• Educated to Degree Level in an appropriate IT discipline, or equivalent, with relevant experience
• Professional technical accreditations in a discipline relevant to the technical team being managed, such as Cisco CCNA/CCNP, Aruba & Fortinet
• ITIL v4 Qualification

Desirable

• Project Management qualification in PRINCE2

Experience

Essential

• Experience of configuring, managing and monitoring network switches, firewalls and other critical IT InfrastructureoExperience of configuring, managing and monitoring network switches, firewalls and other critical IT Infrastructure
• Depth of 3rd Line technical skills & experience across a breadth of technical disciplines, gained through a combination of practical hands-on experience and specialist technical training.
• Previous experience working in a network line management role.
• Experience of managing and maintaining VoIP systems
• Experienced in driving transformational change and service improvements whilst maintaining operational service delivery.

Desirable

• Understanding of Information Governance and IT policies and procedures within an NHS environment
• Experience in managing Cisco Application Centric Infrastructure (ACI)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 28 June 2026