Job Title: Cancer Support Worker HODS
Agency: Liverpool University Hospitals NHS Foundation Trust
Location: Liverpool, Merseyside, United Kingdom
Salary/Rate: 27,485 – £ 30,162 / Year

Job Summary

We are seeking a self-driven, highly organised individual with excellent communication skills to join our Haemato-Oncology Diagnostic Service (HODS) on the Royal Liverpool Hospital site. HODS facilitates the diagnosis of leukaemia/lymphoma, both for the Trust and as part of the regional service, covering Merseyside and Cheshire.

The role of the Cancer Support Worker is to help ensure clinical pathways are proactively followed, ensuring that cancer waiting time standards are achieved and, crucially, that patients receive their treatment in a timely and efficient way. You will be involved in liaising with laboratory, clinical, and administrative teams, both within the Trust and tertiary centres, to assist with coordinating investigations, results, and treatments.

As a main point of contact for healthcare professionals, you will ensure the joining up of services, coordination, information, and communication between all, creating a seamless experience of care.

The post holder will work closely with medical, scientific & clerical staff across the region.

Hours of work: 37.5 hours per week, 08:30 – 17:00 Mon – Fri.

Main duties of the job

The postholder will be working within HODS, assisting in streamlining the current referral and reporting processes and improving the flow of information in and out HODS service.

Key duties of the role:

• Act as the initial point of contact for escalated HODS results on suspected cancer specimens within Liverpool Clinical Laboratories (LCL) and HODS.
• Review and map referral processes into HODS from external referrers to ensure users receive diagnostic reports within TATs.
• Effective outstanding worklist monitoring; chasing and escalating all diagnostic tests requested by clinicians until the point a cancer has been diagnosed or excluded.
• Proactively track samples from when they arrive at HODS to when they leave. Highlight any blockers or delays in the process, identify patients who are likely to breach their 28-day cancer waiting time target, and escalate appropriately.
• Deal promptly with email and telephone enquiries from service users.
• Develop and maintain effective working relationships with a range of HODS users in the cancer network, ensuring all patients on a cancer pathway are identified and tracked.
• Prepare/gather reports & slides for Multi-Disciplinary Team (MDT) review and attend weekly MDT meetings.
• Help ensure adherence to retention regulations such as filing, retrieval, and dissemination of diagnostic material
• Perform basic specimen reception duties as and when required.

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!