Person Specification

Qualifications/training required

Essential

• As a minimum, to be educated to GCSE (or equivalent) standard, with a pass in English.
• NVQ3 or specialist training /experience to a diploma level

Previous or relevant experience necessary

Essential

• Experience of working with patients with complex psychosocial needs in a client-focused health or social care role.
• Experience in undertaking adult and child safeguarding referrals.
• Good understanding of mental capacity, confidentiality, and consent when applied to working with vulnerable adults.

Desirable

• Experience of working within the emergency care environment.
• Experience of working with the Symphony computer system. Experience of providing person-centred care, using a motivational interviewing approach.

Aptitudes and skills required

Essential

• Excellent verbal and written communication skills. Able to organise own workload and support others to do the same.
• Able to maintain records, using appropriate computer and manual files.
• Ability to work under pressure and prioritise. Good organisational and interpersonal skills.

Desirable

• Computer skills, including use of Microsoft Word, PowerPoint and Excel.
• Experience in presenting information to small groups and mentoring less experienced staff.

Special requirements of the post

Essential

• Aware of responsibilities regarding the maintenance of patient confidentiality and data protection.
• Aware of limitations of own scope of practice and able to identify when to refer issues to registered staff.
• Able to process highly personal information sensitively and respectfully.
• Reliable/ Flexible approach to work

Desirable

• Able to interact confidently with a range of professionals, including senior nurses, consultants and managers.

Trust Values

Essential

• Patient First
• Working Together
• Always Improving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).