Desktop & Device Support Technician – IT Support Job with UK Visa Sponsorship
Job Title: Desktop & Device Support Technician
Agency: ELECTROVISION GADGET LIMITED
Location: United Kingdom
Salary/Rate: £31,000.00-£38,000.00 per year GBP / Year
Apply now for an IT Support Job with UK Visa Sponsorship. Full-time Desktop & Device Support Technician role offering hands-on repairs, technical support, great benefits, and Skilled Worker visa sponsorship.
About Phoenix Fone
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Desktop & Device Support Technician with Visa Sponsorship
Phoenix Fone is a popular and expanding shop in Bury St. Edmunds that fixes devices and provides technical support. We fix smartphones, tablets, laptops, and other consumer gadgets professionally, and we also offer local technical help to home users and small businesses.
We take pleasure in giving our customers quick service, honest advice, and great customer service. Our workshop can do anything from replacing screens and batteries to rebuilding systems, running diagnostics, setting up networks, and helping businesses.
The Role: Desktop & Device Support Technician (Full-Time, Visa Sponsorship)
The Part
- We want a cheerful, hands-on Desktop & Device Support Technician to join our tech team.
- This job includes helping customers with technical issues, fixing devices, and providing service in our store and at clients’ locations.
- You will fix phones and tablets, troubleshoot laptops, set up software, fix network problems, work with POS systems, and provide general tech assistance to clients and local companies.
- This is a great chance for someone who likes doing different kinds of technical work and addressing difficulties in the real world.
Main Duties – IT Support & Device Repair Jobs in the UK
Help with technology
- Offer first and second-line technical help for networks, desktops, laptops, and mobile devices.
- Find and fix problems with software, connections, hardware, and printing.
- Set up and install operating systems, apps, updates, and security patches.
- Put together, set up, and make laptops and desktops run better.
- Set up basic network devices, including routers and Wi-Fi.
- Keep precise service records and write down the work that was done.
- Give periodic remote support and be available to help as needed.
Fixing Devices
- Perform professional repairs on computers, desktops, cell phones, and tablets.
- Do all repairs, like changing screens, batteries, charging ports, and board-level diagnostics when possible.
- Check the quality of the repaired devices to make sure they fit our standards.
- Help customers set up their devices, transfer their data, and optimize their performance.
- Keep the workshop, tools, and goods clean and organised.
Skills and Experience Required for an IT Support Job with UK Visa Sponsorship
- Experience in IT, technical assistance, or repair work before.
- I know how to use Windows, macOS, iOS, and Android.
- Able to find and fix problems with hardware and software on laptops, desktops, and mobile devices.
- Knowledge of basic networking, Wi-Fi, routers, and how to set up a small office.
- Strong customer service abilities and the ability to explain things in a way that is easy to understand.
- Able to handle workloads and operate alone in a small group.
- Having any repair or IT qualifications is a plus.
What We Offer – IT Support Job with UK Visa Sponsorship
- Good pay (£31,000 to £38,000)
- A full-time, permanent job
- Working with a lot of different gadgets and technology in person
- A workplace that helps you learn new skills and grow
- Sponsorship for a Skilled Worker visa is available.
Types of jobs: full-time, permanent, and fixed-term contracts
Salary: £31,000.00 to £38,000.00 a year
Benefits
- Dress casually
- Cycle to work program
- Discount for employees
- Flexible time
- Help with moving
- Pay for sick days
- Discount at the store
- UK visa sponsorship
Place of work: in person
How to Apply;
Interested and qualified candidates should:
Click here to apply online for this job