Job title: Computer Repair & Laptop Repair Technician.
Employer: Apple Repairs Leicester.
Location: 2B Spinney Hill Road, Leicester, LE1 3GG, UK.
Salary: £35,000 per year.
Employment type: Permanent, full-time.
Working hours: Monday to Friday, 37.5 hours per week.
Work arrangement: The advert labels the job as remote in some sections, but the full job description repeatedly states that it is on-site in Leicester.
Visa sponsorship: UK visa sponsorship is listed as a benefit.
Main purpose: Diagnose, repair, upgrade, clean and cosmetically refurbish laptops and desktop computers, ensuring they function correctly and meet quality standards before resale.

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Responsibilities

• Diagnose faults in laptops and desktop computers.

• Repair, replace and upgrade hardware components, including screens, keyboards, batteries, memory, storage drives, fans and touchpads.

• Replace laptop screens and keyboards accurately.

• Update BIOS and firmware, install software updates and reinstall operating systems.

• Test and retest repaired devices to ensure they function correctly.

• Inspect equipment for physical damage and assess its suitability for refurbishment.

• Repair cosmetic damage to computer casings where possible.

• Clean equipment and remove stickers, labels and adhesive residue.

• Apply vinyl coverings and cosmetic finishes to laptop lids, palm rests and keyboards.

• Perform quality-control checks and grade refurbished equipment for resale.

• Handle customer equipment carefully and follow data-security procedures.

• Meet productivity targets and key performance indicators (KPIs) while maintaining quality.

• Follow company procedures, health and safety requirements and security policies.

• Complete relevant training and communicate professionally with colleagues and customers.

Requirements

• At least 12 months of experience in a similar computer repair role.

• Demonstrable skills in diagnosing and repairing laptops and desktop computers.

• Practical experience replacing laptop screens, keyboards and other hardware components.

• Experience in cosmetic refurbishment is desirable; candidates with good hardware knowledge who are willing to learn may also be considered.

• Familiarity with computer hardware from different manufacturers.

• Strong troubleshooting and problem-solving abilities.

• Excellent manual dexterity, accuracy and attention to detail.

• Ability to work independently, manage time effectively and collaborate with a team.

• Ability to follow technical instructions and documented procedures.

• Commitment to health and safety, data security and customer confidentiality.

• Willingness to complete company training.

Benefits

• UK visa sponsorship is advertised.

• Annual salary of £35,000.

• 28 days of paid annual leave per year.

• Company benefits and a flexible benefits package.

• Casual dress.

• Permanent, full-time employment.

• Monday-to-Friday schedule.

• Training and continuous professional development.

• Opportunities for career progression.

• Supportive and inclusive working environment.

Disclaimer

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