Job summary

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

**Previous applicants need not apply**

Birmingham Community Healthcare Foundation Trust Community Dental Services has an exciting vacancy for a Patient Services Administrator, working at Birmingham Dental Hospital.

The role provides administrative support to our patients. From booking appointments, issuing letters, and answering patient queries to coordinating outpatient clinics and supporting our clinical colleagues.

Main duties of the job

To work within one of four Specialty Management Groups, providing a comprehensive, efficient, and effective administrative service to meet the Trust’s patient waiting time targets and enhance patient experience.

To work flexibly within the dental team, providing high-quality dental care for a wide spectrum of patients.

The post holder will carry out clerical and administrative duties to ensure the efficient operation of the dental service. The post holder will be responsible for the management of their own workload and will be expected to develop and maintain up-to-date knowledge of all services within Specialty Management Groups, which will enable them to deal with any service-related queries.

This is a multi-skilled and multi-tasked role; therefore, the post holder will be expected to be flexible and rotate with other team members thereby ensuring cover across other Specialty Management Groups and Locations as and when required.

About us

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees, including BUSINESS EMAIL ADDRESS, telephone contact details and postal address for the most current THREE years

Be Part of Our Team…

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services in people’s homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families, as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre, and one of Europe’s leading Dental Hospitals and School of Dentistry.

We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.