Job Title: Associate Director of Infrastructure & Cyber Security

Agency: Countess of Chester Hospital NHS Foundation Trust

Location: Chester, United Kingdom

Salary/Rate: 64,455 to 74,896 £ / Year

Job Summary

The post holder will, under the direction of the Director of Digital, be responsible for all service activities relating to the IT Infrastructure and Information Security, including the Service Desk, Data and Voice networks, and the Server estate. This will include the management of all technical staff and working with all external suppliers engaged in those activities. The postholder will be the Digital and Information Security technical lead for IM&T across the Trust, ensuring that the Trust has a secure, flexible, resilient infrastructure that has the capacity to enable the delivery of trusted, reliable IT services to the right people in the right places at the right times.

This will include ensuring the effective planning and coordination of Digital and Data projects, delivered to agreed service levels by trained, skilled, and motivated staff. The postholder will be responsible for advising the Trust on the most appropriate implementation for new technology strategies and assessing emerging technologies for their value and validity to the Trust’s business, providing recommendations to the Trust on actions to be taken in response. The list below is to outline the main duties involved; however, this is subject to change and will vary within the given role. We ask all employees to be flexible in their role, to always ensure we are delivering Safe and Effective care.

Main duties of the job

1. Be responsible for ensuring that a high-quality, seamless IT technical service is delivered to the Trust, incorporating technical support for systems, data, and voice services. Act as the lead person for decision-making and implementation of any actions regarding the running of the Trust’s infrastructure service.
2. Oversee the delivery of an effective DIGITAL Service desk and set of comprehensive and proactive DIGITAL support services.
3. Liaise with end users, third parties, and technology partners in order to resolve highly complex IT issues as a major part of the role, on an ongoing basis.
4. Actively promote electronic working at all levels within the organisation to support the Trust’s organisational development and service modernisation plans.
5. Ensure that any Informatics work undertaken supports and does not adversely impact the availability of business-critical systems. Ensure that any risks or incidents are appropriately assessed and managed, and that any serious implications are reported appropriately.
6. Develop and implement policies, procedures, SOP’s, and services relating to the IT Infrastructure that impact across the whole Trust.
7. Provide expert and specialist IT security and technical input to the development and delivery of the Trust’s DIGITAL Strategy.

Person Specification

Knowledge and Experience

Essential

• Highly developed communication skills with the ability to communicate on highly complex and highly contentious matters.
• Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement
• Relevant experience in a management role in a similar environment ie. broad and complex IT infrastructure and telecommunications environment including a Service Desk

Desirable

• Project Management experience through the full lifecycle of major IT Projects. This should be underpinned by thorough knowledge of Software Development methodologies.
• Significant experience within a similar role, ideally within the NHS or other public sector

Qualifications

Essential

• Master’s in IT or related field, or equivalent knowledge gained through extensive years of senior technical experience
• ITIL Service Management Foundation Certificate or equivalent knowledge gained through experience
• Relevant Information Security Training Accreditation e.g. Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM), or equivalent

Desirable

• Project Management Methodologies – Prince 2 / Agile

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 19 January 2026

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!