Job Title: IT User Support Technician
Agency: I-NET SOFTWARE SOLUTIONS LTD
Location: United Kingdom
Salary/Rate: £30,000.00 – £36,000.00 Per annum GBP / Year

IT User Support Technician UK. Full-time role offering £30,000–£36,000/year, on-site IT support, system maintenance, security tasks, and UK visa sponsorship.

Overview of the Job

We are looking to add a committed IT support specialist to our team. The chosen applicant will guarantee the seamless operation of computer systems and network infrastructure by offering technical support and assistance to our employees. This position provides a great chance to apply and broaden your knowledge in a fast-paced setting, supporting a variety of hardware, software, and operating systems. The paid role is ideal for people with a solid background in customer service, technical troubleshooting, and IT assistance.

Principal Duties of User Management and IT Administration

• Control access levels, permissions, and application user accounts across many business systems.

• Manage user management on file servers, including user provisioning, security permissions, and folder access.

• Manage and address help desk support tickets, making sure that technical problems are resolved promptly and accurately.

Support for Information Security

• Help the information security manager with tasks about compliance, audit paperwork, and due diligence.

• Encourage routine system inspections, security procedures, and best practices for data protection.

Technical Support & System Maintenance

• Provide on-site and remote IT support to employees throughout the company daily.

• Oversee the hardware, software, and IT system installation, upgrades, and maintenance.

• Investigate and resolve network, device, application, and user environment problems.

Experience and Skills Needed

• A track record of success in an IT administration, service desk, or support function.

• Strong knowledge of Windows environments, user account administration, and Active Directory.

• Familiarity with troubleshooting typical hardware and software issues and helpdesk ticketing systems.

• Fundamental understanding of data security, IT compliance, and cybersecurity procedures.

• Outstanding communication abilities and the capacity to assist non-technical users.

• Strong multitasking and organising abilities.

Type of Work

Full-Time

Pay

£30,000.00 to £36,000.00 annually

Benefits

• On-site parking

• UK visa sponsorship

Location of Work

In person

Location: Hounslow

Pay range: £30,000.00 to £36,000.00 annually

Date of Job Opening: November 26, 2025

Closing date: December 25, 2025

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!