Job Title: Housing Support Officer
Company: INTU Housing Solutions Ltd
Location: Birmingham, England
Pay: £13.50 Per hour

We are seeking a compassionate and motivated Housing Support Worker to join our team, supporting adults facing homelessness and complex needs to sustain safe and stable accommodation.

This is a rewarding and hands-on role working directly with tenants in the community. You will provide practical and emotional support, complete support plans, and ensure properties and tenants’ welfare are maintained to a high standard.

Key Responsibilities

• Provide person-centred support to adults experiencing homelessness and complex needs (including mental health, substance misuse, offending history, or dual diagnosis).
• Complete comprehensive support assessments and develop tailored support plans.
• Maintain and regularly review support packs and case records in line with organisational and regulatory standards.
• Conduct property visits, compliance checks, and welfare checks.
• Support tenants with tenancy sustainment, budgeting, accessing benefits, and developing independent living skills.
• Liaise with external agencies and professionals (e.g., local authorities, mental health services, probation, and healthcare providers).
• Safeguard vulnerable adults and report concerns appropriately.
• Maintain accurate, confidential records and complete required reports.
• Work in accordance with organisational policies, health and safety regulations, and safeguarding procedures.
• Participate in team meetings, training, and supervision.
• Lone working in the community as required.

Requirements

Essential:

• Minimum 2 years’ experience working with vulnerable adults, homelessness services, or complex needs.
• Experience in support planning and risk assessments.
• Strong understanding of safeguarding and professional boundaries.
• Ability to manage a caseload independently.
• Good written and verbal communication skills.
• IT literacy (case management systems, Microsoft Office).
• Full UK driving licence and access to a vehicle (if required for the role).

Desirable:

• Level 3 qualification in Health and Social Care (or equivalent).
• Knowledge of housing legislation and tenancy management.
• Experience working in supported accommodation or floating support services.

What We Offer

• £13.50 per hour
• 25 hours per week (flexible working pattern may be considered)
• Annual leave in line with the national statutory entitlement (pro rata for part-time hours), including bank holidays
• Ongoing training and professional development
• Supportive team environment
• Opportunities for career progression

Personal Qualities

We are looking for someone who is:

• Empathetic and non-judgmental
• Resilient and able to work with challenging situations
• Organised and able to manage competing priorities
• Confident working independently and as part of a team
• Passionate about supporting people to achieve positive outcomes

Safeguarding

This role is subject to an Enhanced DBS check. We are committed to safeguarding and promoting the welfare of vulnerable adults.

If you would like to apply, please send your CV and a covering statement outlining your suitability for the role to: admin@intuhousingsolutions.com by 1st March 2026.

Job Type: Fixed term contract

Pay: £13.50 per hour

Expected hours: 25 per week

Benefits:

• Employee mentoring programme
• Flexitime
• Referral programme
• UK visa sponsorship

Work Location: In person

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!