Job Title: Support Worker – Breast Oncology Team

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Agency: University Hospitals Plymouth NHS Trust

Location: Plymouth, United Kingdom

Salary/Rate: 27,485 – 30,162 £ / Year

Job Summary

We are looking for a Band 4 Cancer Support Worker to support the Breast Oncology Nurse team.

The role involves face-to-face and remote interactions with patients, offering information, guidance, and support via telephone or email, as well as signposting patients, families, and carers to appropriate services. The postholder will assist in organising and facilitating the delivery of the Breast Cancer service, ensuring patient queries and care needs are addressed promptly. Responsibilities include processing referrals and enquiries, guiding clinical and patient questions, and supporting the multidisciplinary team.

This position forms part of the evolving Band 4 support worker role within cancer services, aiming to improve patient experience, streamline care pathways, and enhance collaborative working across the entire Breast Cancer service

Main duties of the job

The post holder will act as a point of contact for patients and their carers, triaging calls and escalating complex and clinical concerns to the registered practitioners as appropriate. The post holder will be required to work independently, but under the guidance and supervision of the Lead Nurse for the Breast cancer clinical team to provide support and information to those affected by a cancer diagnosis. The post holder will be based within the clinical team for Breast cancer to support patients Living With and Beyond Cancer in line with the national Personalised Care in Cancer programme (PCC). They will also take a lead role in coordinating and initiating Holistic Needs Assessments, Treatment Summaries and assisting with provision of Health and Wellbeing support.

The Cancer Support Worker will support the Breast Cancer Specialist Nurse Team, MDTs and Mustard Tree to enhance the care and management of patients and also be required to collect data and prepare statistical reports to track patient activity through the new pathway.

Person Specification

Knowledge & Experience

Essential

• Demonstrable health or administration experience in a similar role
• Demonstrable experience of multi-professional working
• Demonstrable experience in the use of data management

Desirable

• Previous demonstrable oncology experience

Qualifications

Essential

• NVQ Level 4 or Diploma in related subject or equivalent demonstrable experience.
• Willing to undertake further learning and development courses

Desirable

• Proven evidence of continued role development

Aptitude & Abilities

Essential

• IT skills
• Able to use own initiative and work without supervision
• Effective organisation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 25 March 2026

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!