Job Title: Support Worker
Agency: East London NHS Foundation Trust
Location: London, United Kingdom
Salary/Rate: 33,094 – 36,195 £ / Year
Job Summary
Creative, Innovative, and Breaking the Stigma
We have an opportunity for a Band 4 Peer Support Worker for three or four days a week, for a 12-month fixed-term contract, in the Rough Sleepers Mental Health Project (RAMHP).
RAMHP is an assessment and liaison service that works with street outreach services to support people who sleep rough and help them get the right mental health care. The service covers Tower Hamlets, Hackney, City of London, and Newham. We work with statutory and partner organisations supporting people in challenging circumstances. The team uses an assertive outreach approach, going out to see people where they are.
The Peer Support Worker will have lived experience of rough sleeping and of using mental health services. You will be sharing your own experiences to gain trust and inspire hope that recovery is possible from somebody who gets it.
Main duties of the job
This role requires an understanding of the health needs of rough sleepers and the challenges homeless people face in health settings. You will support people to navigate health and rough sleeping systems and to overcome barriers that prevent them from accessing healthcare and other support.
You will be a member of a multidisciplinary team and will go out with colleagues. We visit people where they are, which may be on the streets, in emergency accommodation, or in specific homeless day centres. You would be travelling across Tower Hamlets, Hackney, the City of London, and Newham. The role would involve engaging with people who may have mental health needs and supporting them to understand their mental health better. They may be mistrustful of services but need to be connected with appropriate support.
In your personal statement, please tell us about your lived experience of rough sleeping and mental health.
The team operates Monday – Friday, 9am – 5pm.
Person Specification
Education/ Qualification/ Training
Essential
- Educated to a degree or has gained an equivalent level of work experience
- Significant experience in peer support work
- A willingness to undertake further training and/or qualifications.
- NVQ3 or equivalent experience.
Desirable
- Commitment to obtain underpinning knowledge through work-based learning and mandatory training,
- ELFT Accredited Peer Support Worker Training (by Royal College of Psychiatry)
Experience
Essential
- Significant experience of working as a Peer Support Worker in a relevant setting.
- Own personal lived experience of rough sleeping
- Own personal lived experience of mental health
Desirable
- Awareness of local services and community organisations
- Knowledge of benefits/employment systems
- Ability to demonstrate an understanding of mental health issues
- Experience of delivering training
Knowledge and skills
Essential
- A sound knowledge of good practice in Peer Support Work
- Able to use Email, Word, Excel, PowerPoint, and have the ability to co-produce new information resources to promote emerging projects
- Able to demonstrate understanding of Intentional Peer Support
- Demonstrate knowledge of personal Recovery
- Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers
- Excellent verbal and written communication skills
- Ability to communicate on all levels and to a broad scope of individuals, both internally and externally to the Trust
- Ability to appreciate/understand other people’s worlds
- Commitment to Trust, Equality,y and Diversity policies and Trust values
- Willingness to take initiative and speak truth to Power.
- Cultural awareness, including awareness of the potential impact of discrimination & disadvantage on mental health.
- Ability to recognise and appropriately challenge stigma and discrimination.
Desirable
- To demonstrate a knowledge of audits, surveys, and consultations
- Awareness of local services
- Knowledge of benefits/employment systems
- Ability to demonstrate an understanding of mental health issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 29 March 2026
How to Apply;
Interested and qualified candidates should:
Click here to apply online for this job
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