Job Title: Breast Cancer Clinical Support Worker
Agency: Royal Free London NHS Foundation Trust
Location: London, United Kingdom
Salary/Rate: 33,094 – 36,195 £ / Year

Job Summary

The purpose of the Breast Cancer Patient pathway navigator, supporting SFU, is to support the Personalised Stratified Follow-Up (PSFU) Clinical Nurse Specialists (CNSs) to deliver safe, effective follow-up care to patients who have had treatment for breast cancer. The role is responsible for overseeing the transfer of patients from the Somerset Cancer Registry database (SCR) to the Somerset Remote Monitoring System (RMS).

The role is responsible for functions within and related to the RMS, including the escalation of variances, generating letters, and making appointments. They will support the provision of Personalised Cancer Care to patients on the PSFU pathway in conjunction with the Breast PSFU Clinical Nurse Specialists. They will coordinate the surveillance programme and ensure that relevant letters are sent out to the patients and their GP. They also ensure that due tests are escalated to the CNSs. They will assist with collecting and collating data about the service to assist with monitoring and improving it and ensuring patients benefit from Supported Self-Management interventions.

Main duties of the job

The right candidate for this role will be a keen and experienced administrator within the NHS with an ambition to learn clinical administration to support the nursing function withing long term Breast Cancer service.

A key aspect of the role involves daily and direct (e.g., face-to-face and telephone) communication with breast cancer patients and other health and social care professionals.

The role includes undertaking patient-facing duties, including aspects of Holistic Needs Assessments and End of Treatment Summaries in conjunction with the Breast PSFU CNSs. The information and nature of the communication required are sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty, and integrity.

Person Specification

Education and professional qualifications

Essential

• RSA 2 or RSA 3 word processing/typing or equivalent experience
• Knowledge of medical terminology
• English and Maths at GCSE level or equivalent

Desirable

• A diploma-level qualification or equivalent experience
• Courses / further study attended to demonstrate evidence of personal development

Experience

Essential

• Previous experience of working with the public and/or patients in a healthcare environment
• Experience of interaction with all levels of staff
• Previous administrative and organisational experience
• Experience in dealing with non-routine and complex problems

Desirable

• Experience of managing and prioritising own workload and working to deadlines

Skills and aptitudes

Essential

• Excellent written and verbal communication skills
• Excellent organisational skills with meticulous attention to detail
• Excellent customer care practice, being polite, sympathetic, patient and diplomatic
• Understanding patient confidentiality

Desirable

• Knowledge of Cerner
• Awareness of National and Trust pathway targets (such as 18-week RTT target)
• Ability to confidently interact and share knowledge with staff at all levels
• Proof of continuous learning and development
• Ability to learn and assimilate information quickly
• Ability to use databases

Personal qualities and attributes

Essential

• Ability to maintain excellent communication channels and good customer services
• Maintain a high level of professionalism in manner
• Good interpersonal skills, having a friendly and approachable manner
• Proactive, forward-thinking, quick problem-solving attitude

Desirable

• Ability to work under pressure and use own initiative to prioritise tasks

Other

Essential

• Teamwork and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical, and management staff
• Ability to work without direct supervision
• Reliability – good time keeping

Desirable

• Ability to work flexibly to accommodate peaks and troughs of activity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 02 February 2026

How to Apply;

Interested and qualified candidates should:
Click here to apply online for this job

Disclaimer

Author: Simon RobertEasyInfoBlog is a multi-author blog. We have experts and professionals in various fields who share their ideas and expert knowledge to help you with your daily information needs. Thanks for reading!